I love this wallpaper, but the colors aren't perfect for my project. Can the design be customized? 

• Yes! Because we design and manufacture our wallpaper in-house, we can customize scale and colors of any design.   

I don't understand the different roll sizes; aren't wallpaper rolls typically longer?  

• Longer wallpaper rolls were the standard back in the day, and typical of wallpaper mass-produced overseas. Our shorter rolls reduce waste and make installation easier, which reduces costs. No need to worry about archaic wallpaper math factoring the repeat size and loads of waste, our wallpaper panels simply tile up along the wall - easy as that! 

I'm still concerned about ordering too much wallpaper. Or too little. Help! 

• Don't sweat it, we're here for you. We have handy measuring guides, or you can call or email us for assistance. Unlike other online wallpaper companies, we have actual real human beings who can assist you! 

How do I choose between peel & stick and wallpaper that requires paste? 

• Peel & stick is designed for short-term, temporary use — usually best for projects expected to last less than a year.  
• Wall preparation is more demanding than for traditional wallpaper: the walls must be smooth, primed, fully cured for 72 hours, and cleaned thoroughly right before installation. Any dust, grease, or even just normal household conditions can cause the adhesive to fail over time.
• Because the adhesive is made to be removable, even small changes in humidity or temperature can lead to lifting at the edges, seams, or air bubbles.
• Professional installers typically won’t install peel & stick wallpaper, as it’s mainly a DIY product meant for easy self-installation by homeowners.
• For that reason we want to make sure you're choosing something that meets your expectations and holds up well over time. If you’re looking for a long-lasting and more professional result, we recommend traditional wallpaper.  You may locate a professional wallpaper installer via the Wallcovering Installers Association.  

If your wallpaper isn't mass produced, will it take a long time to be delivered?  

• No, the production time isn't long! Since we design and manufacture our wallpaper in-house, we have complete control over not only the speed but the quality of our production! From time of your order, your wallpaper will be printed, checked for quality ensuring there are no defects, and shipped via UPS Ground in 10 business days or less.  

Is your wallpaper really eco-friendly? 

• Indeed! Our wallpaper is responsibly sourced from FSC-certified materials, and the little bit of leftover waste is recyclable! The peel & stick vinyl materials our competitors use is just like fast fashion: junk that will end up in landfills for years and years. Temporary wallpaper no longer needs to be harmful to your home environment or our ecosystem.  

I'm an interior designer / trade professional, how do I work with you?  

• Interior designers are the bedrock of our business. Contact us to set up a trade account to get applicable trade discounts, free samples, and the same level of care and attention we offer to our retail clients. We look forward to doing business with you! 

I'm working on a commercial project - do you offer commercial grade materials?  

• Yes indeed! Our commercial grade wallcovering is also an eco-friendly, composite material. It has the strength of vinyl but with a more matte finish and none of the PVC. 

Above we talked about nonwoven wallpaper material that requires paste (which we internally refer to as Premium Matte), as well as Peel & Stick and Commercial Grade Wallcovering.

If you are an interior designer or a retail client who is not afraid of being overwhelmed with options, we stock an intriguing selection of specialty wallpaper grounds:

• Grasscloth: sisal weave overtop a base with subtle metallic sheen.
• Raw Silk: authentic, non-synthetic silk with raw texture and subtle sparkle.
• Paper Weave: a more pronounced, chunkier woven texture than our grasscloth.
• Metallic Silver and Metallic Gold Paper. The silver option shows all printed colors well; the gold option is best with black and darker colors.
• Other specialty grounds may be sourced for site-specific needs.

Please contact us to request a swatch book if these options interest you!

• Not only do we design our own wallpaper patterns and murals, but we may be commissioned to design completely unique wallpaper for you!

When we talk about adjusting color or scale to our preexisting designs, we consider this customized wallpaper.

Totally custom wallpaper is based on our clients' ideas and creative vision. Whether this may be for a residential or commercial project, our in-house team of designers are ready to bring your vision to life!

• Please see our Custom Wallpaper page for more in-depth info!
• We will quote the required design time and full production costs before moving forward.
• Design fees quoted are paid before the custom wallpaper is designed.

Since your wallpaper is custom-made, we do not accept returns, so we highly recommend you get a sample before placing a full order.

We produce to order, and our outstanding production staff handles and inspects every order of wallpaper we produce. Be assured your order will be free of manufacturing defects.

However, if your order is damaged in shipping (which is unlikely as we take great care to package our wallpaper so it is resilient to damage in the shipping process), contact us immediately and we will get an insurance claim rolling with our shipper as well as a reprint. In order to do so, you must retain all packaging materials!